Total Property Assist for your home: what do you get?
| Your home is your sanctuary. Fire, flood, water damage, storms, impact or criminal damage can threaten that in an instant. If the worst happens, Total Property Assist helps you to achieve a fair settlement from your insurer and ensure your home returns back to normal as quickly as possible. Our efficient and professional service is FREE OF CHARGE because we invoice your insurer directly, not you, for all property reinstatement and repairs. Total Property Assist will also save you time and hassle and ensure your home is repaired to the highest possible standard. We understand how distressing it can be when your home is damaged and we help take the stress out of those situations. We are committed to reinstating your property to its previous condition. 
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5 simple steps to expert cost-free help: (1) Call our helpline and our experienced claims handlers will book you an appointment with a dedicated local Loss Assessor to handle your claim with care. (2) Our Loss Assessor will arrange an appointment to assess the property damage. (3) A detailed schedule of works and a damage report will be prepared for your insurers and the Loss Assessor will meet with the loss adjuster to negotiate and agree repairs or reinstatement. (4) All repairs are carried out by vetted contractors, overseen by our experienced Loss Assessors. (5) We invoice your insurer directly when all repair works have been completed and you are satisfied with the work, leaving you with only the insurance excess to pay. |
| "I would like to thank you very much for the superb job you and your company provided. From the first call to your helpline to the completion of the repairs, you have acted in a thoroughly professional manner and certainly took all of the hassle off ourselves. We are delighted with the result and would like to thank you and your tradesmen again." |
| Cost-free: Worrying about costs can be an added burden when you’re dealing with damage to your home, but we will work on your behalf to negotiate the best deal, while you focus on getting back to normal. A dedicated local project manager will prepare a detailed schedule of works and present a professional claim to your insurers, maximising your chances of a successful outcome. We will deal with your insurer, and any matters relating to your claim, at no cost to you*. |
Hassle-free: When you appoint us, you will be expertly guided by our team at head office and assigned a dedicated Loss Assessor to handle your claim. When you instruct us to work on your behalf, you can be sure that your property is fully reinstated to the highest possible standards and within the shortest possible timeframe. All our skilled tradespeople are thoroughly vetted by our professional team so you can trust them to do a great job. |
You're in safe hands: We offer a personalised service so your dedicated Loss Assessor will invest time in understanding the problems you face, and will present your claim to your insurer in the best way to help ensure success. Our experience means that we know how to see a claim through from start to finish, keeping you updated throughout the entire process. More importantly, we listen to your needs and respond efficiently and without any cost to you for our service*. |
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| * Please note: we are paid directly by your insurance company for our professional claim management service, not by you. Any excess stated in your insurance policy that your insurer requires you to pay will still apply. | ||||
