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Total Property Assist for your home
Total Property Assist for your home: what do you get?
We can manage your property insurance claim so you're free to concentrate on running your business.

We specialise in handling property insurance claims for all types of commercial premises including buy-to-let properties, warehouses, shops and offices.

Your business is your livelihood. If your premises are damaged, keeping things on track can be demanding enough without the added distraction of managing tradespeople and dealing with your insurance company.

We understand that your business needs to remain operational. We focus on minimising disruption to your business so that you can focus on running it.

We are committed to attending commercial properties swiftly and one of our dedicated claims project managers will liaise with your insurance provider, their loss adjuster and all the tradespeople required.

You can rely on an efficient turnaround from quote to completion and high quality repairs. We can even negotiate loss of rent and business interruption claims on your behalf to minimise the financial impact of property damage.

5 simple steps to expert cost-free help:

(1) Call our helpline and our experienced claims handlers will book you an appointment with a dedicated local project manager to handle your claim with care.

(2) Our project manager will arrange an appointment to assess the property damage.

(3) A detailed schedule of works and a damage report will be prepared for your insurers and the project manager will meet with the loss adjuster to negotiate and agree repairs or reinstatement.

(4) All repairs are carried out by vetted contractors, overseen by our experienced project managers.

(5) We invoice your insurer directly when all repair works have been completed and you are satisfied with the work, leaving you with only the insurance excess to pay.
"When my offices suffered flood damage, you took control of the claim and ensured my staff
were back at work sooner than if I had tried to take care of it myself."

Worrying about costs can be an added burden when you’re dealing with damage to your home, but we will work on your behalf to negotiate the best deal, while you focus on getting back to normal.

A dedicated local project manager will prepare a detailed schedule of works and present a professional claim to your insurers, maximising your chances of a successful outcome. We will deal with your insurer, and any matters relating to your claim, at no cost to you*.

When you appoint us, you will be expertly guided by our team at head office and assigned a dedicated project manager to handle your claim.

When you instruct us to work on your behalf, you can be sure that your property is fully reinstated to the highest possible standards and within the shortest possible timeframe. All our skilled tradespeople are thoroughly vetted by our professional team so you can trust them to do a great job.
You're in safe hands:

We offer a personalised service so your dedicated project manager will invest time in understanding the problems you face, and will present your claim to your insurer in the best way to help ensure success.

Our experience means that we know how to see a claim through from start to finish, keeping you updated throughout the entire process. More importantly, we listen to your needs and respond efficiently and without any cost to you for our service*.
* Please note: we are paid directly by your insurance company for our professional claim management service, not by you. Any excess stated in your insurance policy that your insurer requires you to pay will still apply.
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Assist Protect Ltd.

Where the term 'cover' is used in this site, it is as an umbrella term denoting the benefits and services included in the particular membership package and not to denote a policy of insurance. Assist Protect Ltd is a company limited by shares and the registered office is at Mercia Place, 2 Main Street, Repton, Derbyshire, United Kingdom, DE65 6EZ Company No. 07184256.

Assist Protect Ltd are appointed agents of One-Stop-Law Ltd who are regulated by the Claims Management Regulator in respect of regulated claims management activities under Authorisation Number CRM27266, details of which can be found at

© Assist Protect Limited. All rights reserved.