Manage cookies

Assist Protect values your privacy. In order for us to understand how people use our site and to give you the best experience, we may collect data about your use of this site. To enhance your understanding, the cookies we use are explained below. Read more in our Data Protection Policy and our Privacy Policy
Essential cookies
We use some essential cookies to make the website work and stay secure, which cannot be turned off. They do things like remembering your preferences, enabling our site management tools, managing your security and making sure you see the correct product information as you move around the site.

Analytics

turn off
We use Google Analytics cookies to understand how our customers use our website, for example the pages customers visit and the links they click on. This helps us make improvements and understand what visitors to our site are interested in.
Accept all

Giving you the benefits you don't get from insurance

We have 44,730 members and their families, driving 58,895 vehicles and riding 37,275 cycles

In 2022 we saved our members £352,780 in recovery fees, storage charges, and insurance excess

In 2022 we successfully helped 2,695 members with their motoring, cycling and property claims

Information
What do you get?
Why do you need it?
How does it work?
Testimonials
How does TMBA work?

How does Total Motorbike Assist work?

TMBA is not an insurance or breakdown policy. It sits alongside those and gives you more services than you would otherwise get, so long as you always call us first after an accident. TMBA exists because you are legally entitled to call us first and not legally obliged to call your insurer first. Here's how it works:

1

Call our 24/7 Member Helpline first - not your insurer - when you've had an accident.

We will help you immediately, starting with free recovery if you need it.

2

You are not legally required to contact your insurer about the accident immediately, but within a 'reasonable time'.

That's the legal reason why you are perfectly entitled to call us first and get more services.

3

After you've called us, you should inform your insurer that you've been in an accident - but make it very clear to them that this is for 'information only' and that you don't wish to make an insurance claim.

This will make sure that your insurer doesn't settle with the other party's insurer without your knowledge or start the ball rolling with a claim on your insurance.

4

If you call your insurer first instead of us, it's almost impossible for us to help you after that, no matter how much we would like to.

Your insurer is highly unlikely to give you the same services that we will - for example a like-for-like replacement bike. Once your insurer has started their process, there's little we can then step in and do for you.

5

Our default approach is to do everything without claiming on your insurance policy.

That's almost always possible when there's an identified and insured third party who is at least partly at fault. Your insurer, by contrast, is geared towards making a claim on policy, which can significantly affect your no claims bonus and require you to pay your excess. As you know, it's so much better if you can avoid all of that cost and hassle.

Join us now

Assist Protect Ltd is regulated by the Data Protection Act 2018 and is registered with the Information Commissioner's Office, ref. Z2148051. Registered office: Mercia Place, 2 Main Street, Repton, Derbyshire, United Kingdom, DE65 6EZ. Company No. 7184256.

© Assist Protect Limited. All rights reserved.

AssistProtect, the AssistProtect logo and all the logos of Assist Protect Ltd's products and services are trademarks of Assist Protect Ltd.
The website www.assistprotect.co.uk and its designs are solely owned by Assist Protect Ltd.