Contact us
Organisations who trust us
Home

essential benefits for you and your family

the extra support you need on the road and at home

What do you get when you join Total Van Assist?
What do you get when you join Total Van Assist?
1
2
3
4
All of these services and benefits are FREE
when you're a Total Van Assist member:
Membership is available for every vehicle and
every driver, no matter your circumstances:

Commercial vehicle specialist cover

UK-wide roadside vehicle recovery after an accident

Like-for-like as-new replacement vehicle*

Professionally managed on-time vehicle repair*

Private healthcare including physiotherapy treatment*

Avoids you paying any excess to your insurer*

Effectively protects your no claims bonus*

24/7 UK-based personal-response freephone helpline

Specialist legal support with outstanding client care*

Discounts on servicing, MOT, tyres, and much more

* In the event of an accident that's not your fault or only partly your fault - even where the traced third party is not insured.

Got an excess
on your insurance?

With us you won't
pay any of it when
an accident isn't
your fault

Unprotected
No Claims Bonus?

We don't claim on
your insurance
policy so your NCB
is unaffected

Lots of points
on your licence?

No problem: we'll be
happy to cover you
and it's still only
£29 a year

New driver or young
driver under 21?

We welcome you
and support you
and won't charge
you anything extra

Refrigerated or other specialised vehicle?

Our like-for-like replacement service gives you the right vehicle you need

On a job miles
from home?

We'll deliver our
replacement vehicle
to you anywhere in
the UK that you ask
Join Total Van Assist
Further details about our essential member services and benefits:
jQuery UI Accordion - Collapse content

Vehicle recovery throughout the UK (Expand...)

If you have an accident in any vehicle where that accident is not your fault and that vehicle is so damaged that it can't be safely or legally driven away from the scene of the accident, we will come and recover you and your vehicle from anywhere in the UK free of charge.


Vehicle repair that saves you ever having to pay your insurance excess (Expand...)

If you have an accident in any vehicle where that accident is not your fault and the vehicle is damaged, we will repair it professionally and swiftly.

• All repairs throughout the UK are professionally managed
• All repairs are completed to the highest standards first time, on time, every time
• You will be kept regularly informed on progress of the repairs
• Repairs completed at our Trusted Repairer most local to where you live
• Repairs completed without having to claim on your own insurance policy
• Your no claims bonus is not affected at all
• You won't have to pay the excess on your own motor insurance with us!


Moreover, you'll have an as-new like-for-like replacement vehicle delivered to you to drive for the whole time while we're repairing your vehicle.



Our like-for-like as-new replacement vehicle benefit (Expand...)

Let's say you drive a Ford Transit, an essential vehicle for your livelihood, and someone crashes into the back of it: what would you really like to drive while yours is repaired: another as-new Transit, or some little hatchback courtesy vehicle? When you're our member, you'll get the commercial vehicle you really need to vehiclery on working with no interruption - and we'll deliver it to your home or anywhere in the UK that you want, too.

Vehicle replacement is always on a category like-for-like basis: this means that we will deliver you a commercial vehicle that is in the same category as your own. So for example, if your vehicle is a Ford Transit as mentioned above, then the replacement vehicle we deliver you will be another similarly-sized van, which could be another Ford Transit or a Vauxhall Movano or a Citroen Relay and so on. In short, you'll always end up being able to drive the same type of vehicle as your own while we complete your repairs.



Private healthcare for you and your family that bypasses NHS waiting lists (Expand...)

In the event of a non-fault accident within the UK where there is an identifiable insured third party where you or a member of your family suffer a personal injury as a result of the accident we will provide treatment to whoever has been injured at a private clinic local to you. This includes yourself and your spouse/partner and any of your children regardless of age.


Specialist legal support: another valuable benefit that also saves you money on renewal (Expand...)

In the event of a non-fault accident where there is an identifiable insured at-fault third party where you suffer a personal injury as a result of the accident where such personal injury is likely to exceed £1,000 in damages, our specialist solicitors will provide you with comprehensive legal support. You will keep up to 100% of your compensation award.

• The best legal support for you
• Your claim will be handled by our solicitors with proven motoring accident expertise

Because you'll have this legal support at your disposal from the moment you join us, you'll be free to choose not to add legal cover to your main motor insurance on renewal, which actively saves you an average of £30 a year.



24/7 helpline (Expand...)

• Helpline available 24 hours a day, 365 days a year
• UK facility, not based abroad
• Staffed by highly trained people
• Dedicated helpline for assistance anywhere



Why do you need Total Van Assist? (Expand...)

Every year 14% of drivers are involved in an accident, and if you've ever had to claim on your motor insurance yourself then you know the problems that lead on from this:

• Loss of No Claims Discount
• Insurance excess to pay
• Getting your vehicle recovered
• The hassle of chasing up your vehicle repairs
• Insurers don't want to know because they don't want you to claim

Total Van Assist changes everything for the better for you.



How much could Total Van Assist actually save you? (Expand...)

• Your motor insurer will offer you legal cover for as much as £8 a month… doesn't sound like much, but that's £96 a
   year! With us, you no longer need to pay this.

• The average motor insurance excess is £250 and can be as much as £1,000: no matter what yours is, you won't have
   to pay a penny of it with us after an accident that isn't entirely your fault!

• Losing your No Claims Discount costs an average of £200, and protecting it costs you money as well. With us,
   there's no claim on your insurance policy, so you're saving yet again!



Organisations Who Trust Assist Protect To Provide Them With Cover   Organisations Who Trust Assist Protect To Provide Them With Cover   Organisations Who Trust Assist Protect To Provide Them With Cover   Organisations Who Trust Assist Protect To Provide Them With Cover   Organisations Who Trust Assist Protect To Provide Them With Cover   Organisations Who Trust Assist Protect To Provide Them With Cover  

Assist Protect Ltd.

Where the term 'cover' is used in this site, it is as an umbrella term denoting the benefits and services included in the particular membership package and not to denote a policy of insurance. Assist Protect Ltd is a company limited by shares and the registered office is at Mercia Place, 2 Main Street, Repton, Derbyshire, United Kingdom, DE65 6EZ Company No. 07184256.

Assist Protect Ltd are appointed agents of One-Stop-Law Ltd who are regulated by the Claims Management Regulator in respect of regulated claims management activities under Authorisation Number CRM27266, details of which can be found at www.claimsregulation.gov.uk

© Assist Protect Limited. All rights reserved.